FAQ & Best practices

Find answers to the most frequently asked questions

M +2

21 articles in this collection
Written by Florent Barre, Charles Keignart, Mar Cáceres and 2 others

How does Qomon identify contact duplicates?

This article will help you understand how two contacts are identified as potential duplicates.

Written by Florent Barre
Updated over a week ago

Why use the document sharing feature?

Written by Mar Cáceres
Updated over a week ago

What is a duplicate?

Everything you need to know about duplicates (at Qomon)

Written by Florent Barre
Updated over a week ago

How to maintain a clean contact database

Here are the best practices for keeping a clean and efficient database.

Written by Florent Barre
Updated over a week ago

Data - London

Available variables and description

Written by Charles Keignart
Updated over a week ago

How to translate Qomon mobile app into my language?

Translate the mobile app into your langage.

Written by Charles Keignart
Updated over a week ago

How does Qomon support work?

What are the channels to get in contact with us or to schedule some training?

Written by Charles Keignart
Updated over a week ago

How to export and use your data from Qomon

What information can you export from Qomon?

Written by Florent Barre
Updated over a week ago

5 best practices to design your survey

Written by Florent Barre
Updated over a week ago

GDPR on Qomon

How is the General Data Protection Regulation implemented on Qomon?

Written by Florent Barre
Updated over a week ago

How to disable push and email notifications ?

Written by Aurelien Charrier
Updated over a week ago

Frequently asked questions about sending an SMS through Qomon

Detailed questions and answers about Qomon's SMS function

Written by Helen Sabatine
Updated over a week ago

Details of processed imports

Imported contacts explained

Written by Charles Keignart
Updated over a week ago

One or multiple Qomon spaces? How to choose?

I have a Qomon organisation plan, should I ask for one or multiple spaces? Our tips and best practices!

Written by Charles Keignart
Updated over a week ago

How to convert an excel file to a CSV UTF-8 file?

I need to import a file into Qomon, how do I format my file?

Written by Florent Barre
Updated over a week ago

How to prepare direct mailing with Qomon?

If you want to send targeted mail to your citizens, this article is made for you!

Written by Charles Keignart
Updated over a week ago

How to set-up door-to-door canvassing with Qomon?

Best practices and tips to launch and monitor your canvassing actions.

Written by Charles Keignart
Updated over a week ago

How to organize flyer handout operations with Qomon?

Best practices and tips to launch and follow your handout operations.

Written by Charles Keignart
Updated over a week ago

How to encourage the use of Qomon?

Here are some tips on how to encourage your team to use Qomon

Written by Charles Keignart
Updated over a week ago

How does the calling action work?

If you want to start phone banking, we’ve got you covered!

Written by Charles Keignart
Updated over a week ago

How to create multiple surveys

Use the conditional survey function to create multiple surveys.

Written by Charles Keignart
Updated over a week ago