FAQ & Best practices

Find answers to the most frequently asked questions

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20 articles in this collection
Written by Florent Barre, Charles Keignart, Hendrik Giesecke and 1 other

How does Qomon identifies contact duplicates?

This article will help you understand how two contacts can be identified as potential duplicates.

Written by Florent Barre
Updated over a week ago

Why use the document sharing feature?

Written by Hendrik Giesecke
Updated over a week ago

What is a duplicate?

Everything you need to know about duplicates (at Qomon)

Written by Florent Barre
Updated over a week ago

How do I keep my contact base clean?

Here are the best practices for keeping a clean and efficient database.

Written by Florent Barre
Updated over a week ago

Data - London

Available variables and description

Written by Charles Keignart
Updated over a week ago

How to translate Qomon mobile app into my language?

Translate the mobile app into your langage.

Written by Charles Keignart
Updated over a week ago

How does Qomon support work?

What are the channels to contact us or get some training?

Written by Charles Keignart
Updated over a week ago

How to export and use your data from Qomon

What information can you export from Qomon?

Written by Florent Barre
Updated over a week ago

How to design your survey: 5 best practices

Written by Florent Barre
Updated over a week ago

GDPR on Qomon

How is the General Data Protection Regulation implemented on Qomon?

Written by Florent Barre
Updated over a week ago

How to disable push and email notifications ?

Written by Lucie Moulin
Updated over a week ago

Detail of processed lines

This article gives you the explanations of the imported contacts

Written by Charles Keignart
Updated over a week ago

One or multiple Qomon spaces? How to choose?

I have a Qomon organisation plan, should I ask for one or multiple spaces? Our tips and best practices!

Written by Charles Keignart
Updated over a week ago

How to convert an excel file to a CSV UTF-8 file?

I need to import a file into Qomon, how to format my file?

Written by Florent Barre
Updated over a week ago

How to carry a targeted direct mailing action with Qomon?

If you want to send targeted mail to your citizens, this article is made for you!

Written by Charles Keignart
Updated over a week ago

How to organise door-to-door with Qomon?

Best practices and tips to launch and follow your door-to-door actions.

Written by Charles Keignart
Updated over a week ago

How to organise efficient direct mail operations with Qomon?

Let’s see the best practices and tips to launch and follow your direct mail actions.

Written by Charles Keignart
Updated over a week ago

How to encourage the use of Qomon?

We will give you some tips on how to encourage the use of Qomon in your mobilisation team.

Written by Charles Keignart
Updated over a week ago

How does the calling action work?

If you want to launch a communication campaign by phone, we’ve got you covered!

Written by Charles Keignart
Updated over a week ago

How to make a multiple choice survey?

Do you want to use the questionnaire as a multiple choice survey? The conditional function allows you to do that

Written by Charles Keignart
Updated over a week ago