What is the contact limit?
When you choose your subscription, you also select a maximum number of contacts that you are able to maintain on your space (also called "contact limit"). You chose this value when you signed up for the subscription, but don't worry:
How much leeway is allowed?
To allow you maximum flexibility, we grant you a margin of up to +10% of your subscription limit. 🎁
What happens if you go over:
In the case of a monthly subscription:
If you exceed the number of contacts on a monthly subscription, your subscription will be updated on the monthly renewal date of your subscription with the new upper contact limit and the prorated amount for the previous days with extra contacts.
In the case of an annual subscription:
If you choose an annual subscription, you will receive a pro-rated invoice for the time remaining in your subscription period.
For more information on the limits and additional margins related to your subscription, please contact us via our support center.