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How to customize your Tasks

Create tasks options to be carried out for each contact

Charles Keignart avatar
Written by Charles Keignart
Updated over 10 months ago

​⚒️ What are Tasks?

Tasks are actions assigned to contacts, helping you track next steps after interacting with them. Customize available tasks to ensure follow-ups align with your team's needs.

Careful, changes made here will be visible on the mobile app, potentially impacting your team and past actions!


✏️ How to modify tasks?

Head over to your Profile > Space Settings > Contacts/CRM > Tasks Channels.

You will have some defaut tasks in your Qomon space when you first log in.

  1. Click on a task to edit, then save.

  2. To add a subfield, click "Add a subfield." To delete, click the "X" on the right.

  3. Create sub-actions by clicking the chain icon (e.g., Contact Again > Make a donation).

Tip: To revert to default tasks, click "Choose a template" > "Go back to default task channels." ❗


⚙️ Additional Customizations

  • Save reminders or transition dates.

  • Leave comments for team members or organizers.

  • Trigger automatic emails based on task selection. Learn more.

📱 Mobile App

Tasks sync automatically with the mobile app once saved. Use the Tasks tab to filter and manage actions.

For more questions, contact support!

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