Using Offline mode for canvassing in Qomon
Canvassing in areas with low connectivity? No problem! Qomon allows canvassers to download an action in advance, so they can continue working even without an internet connection. Follow the steps below to use offline mode effectively.
📥 Downloading an action for offline use
Go to your canvassing action: Navigate to the action you plan to work on.
Download the action: Click the download button. If the action is large, downloading may take a bit longer. Once completed, it will display "Available offline".
☁️ Enabling offline mode
Enter offline mode two ways:
Return to the Actions tab and tap the cloud icon in the top-right corner. A message will confirm: "You've enabled offline mode.".
Head to your Profile > Settings > Offline mode > Toggle on 'Offline mode'.
Work without an internet connection: From this point on, your app will not use mobile data or Wi-Fi. This means you won’t be able to access other materials or actions until you reconnect.
Note: The canvassing map is not available in offline mode.
🚀 Carrying out canvassing in offline mode
Continue Your Canvassing Action: Tap your downloaded action and proceed as usual. You can complete surveys and update contact or address information.
Read here: Take a look at this article for a detailed guide on how your canvassing action should look.
🔄 Syncing data once reconnected
Reconnect to Sync Your Data: Once you have Wi-Fi or mobile data again, tap "Reconnect" at the top of the screen. All data collected in offline mode will start syncing automatically.
Side note:
Qomon keeps the most recent info on contacts based on the time of the interaction — not the sync. This ensures that the latest field data is always prioritized.
⚙️ Managing offline mode settings
To customize how Offline Mode works for you, head to your Profile > Settings on the Qomon mobile app. From there, you’ll find several options:
Offline Mode toggle: Turn this on to enable offline access for your assigned actions.
Download on Wi-Fi only: When enabled, your actions will only be downloaded when you're connected to a Wi-Fi network, helping you save mobile data.
Clear data: If you no longer need an action downloaded, manually remove your stored data to free up space on your device.
And that's it! Canvass efficiently with no connectivity issues slowing you down. Reach out to [email protected] if you have more questions!