Managing Consents
When importing contacts into Qomon, you may already have consent information from other lists or sources. Managing these consents properly ensures compliance and effective communication with your audience.
📌 If you haven't already checked out our article on how to import your contact list, read here!
📋 How to import consents
You can include consent details as part of your contact import by adding relevant columns in your import file:
Contact gave consent to receive email communication
Contact gave consent to receive mobile communication (SMS and calls)
Contact has given explicit consent for their personal data to be processed
During the import process, select "Consents" when asked “What type of data do you want to import?”:
Then, match your file columns to the appropriate consent fields in Qomon. To indicate Opt-in consent, enter "Yes" in the "Consent" column of your file.
Before confirming the import, double-check the preview screen to ensure consents are matched correctly. ✅
📵 How to import unsubscribes
You can also include unsubscribe details as part of your contact import. Include the relevant columns in your file:
Contact opted out of receiving SMS messages
Contact unsubscribed from email communication
Contact unsubscribed from mobile communication (calls)
Don't forget to select "Consents" when asked “What type of data do you want to import?”!
Match your file columns to the appropriate consent fields in Qomon. To indicate Unsubscribes, enter "Yes" in the "Unsubscribe" column of your file.
🔏 Best practices
Maintain records of how and when consents were obtained.
Regularly update consents to reflect any changes in permissions.
Respect user preferences by ensuring only opted-in contacts receive outreach.