Managing Consents
When importing contacts into Qomon, you may already have consent information from other lists or sources. Managing these consents properly ensures compliance and effective communication with your audience.
📌 If you haven't already checked out our article on how to import your contact list, read here!
⚠️ Ask your account manager to activate the "consent import" feature if this has not been done yet.
📋 How to Import Consents
You can include consent details as part of your contact import by adding relevant columns in your import file:
Email Consent (e.g., opted in to receive emails)
Phone/SMS Consent (e.g., agreed to be contacted by phone)
General Contact Consent (e.g., permission to be contacted for outreach)
Use the following value in your file to indicate consent status for Opt-in: the value "Yes" in a "Consent" header column.
During the import process, select "Consent" when asked “What type of data do you want to import?”:
Then, match your file columns to the appropriate consent fields in Qomon:
Contact gave consent to receive email communication
Contact gave consent to receive mobile communication
Contact has given explicit consent for their personal data to be processed
✅ Before confirming the import, double-check the preview screen to ensure consents are matched correctly.
🔏 Best Practices
Maintain records of how and when consents were obtained.
Regularly update consents to reflect any changes in permissions.
Respect user preferences by ensuring only opted-in contacts receive outreach.