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How to access and change billing information
How to access and change billing information

Learn how to update your billing details directly from your Qomon space.

Helen Sabatine avatar
Written by Helen Sabatine
Updated over a month ago

Accessing billing information:

  1. Click on your profile in the bottom left corner.

  2. Navigate to your profile in the bottom left corner > Subscription & Billing.


Options available in the billing tab:

Once you're in the Subscription & Billing tab, you'll have several options:

  • Modify My Subscription: Connect with support to explore the best subscription options for your needs.

  • Check Email and SMS Credits: View your available credits.

  • Invoices and Payment Methods:

    • Use the account's billing email to log in.

      • This is usually the email where you receive Qomon invoices (it may not be your personal email).

    • Enter the 6-digit authentication code sent to your billing email.


What changes can you make from your billing account?

  • Add or Update Payment Methods: Change or update your card information.

  • Edit Billing Information: Modify the address displayed on your invoices.

  • Download Invoices: Access and download all paid invoices directly from your billing account.

💡 If you encounter issues or have questions, don’t hesitate to contact support!

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