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How to Access and Change Billing Information

Learn how to update your billing details directly from your Qomon space.

Written by Helen Sabatine
Updated over 2 months ago

Accessing Billing Information:

  1. Click on your profile in the bottom left corner.

  2. Navigate to your profile in the bottom left corner > Subscription & Billing.


Options available in the billing tab:

Once you're in the Subscription & Billing tab, you'll have several options:

  • Modify My Subscription: Connect with support to explore the best subscription options for your needs.

  • Check Email and SMS Credits: View your available credits.

  • Invoices and Payment Methods:

    • Use the account's billing email to log in.

      • This is usually the email where you receive Qomon invoices (it may not be your personal email).

    • Enter the 6-digit authentication code sent to your billing email.


What changes can you make from your billing account?

  • Add or Update Payment Methods: Change or update your card information.

  • Edit Billing Information: Modify the address displayed on your invoices.

  • Download Invoices: Access and download all paid invoices directly from your billing account.

💡 If you encounter issues or have questions, don’t hesitate to contact support!

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