What is Brevo?
Brevo is the email infrastructure used by Qomon to send email campaigns. When you send emails from Qomon, they are delivered through Brevo’s sending service.
With a Qomon subscription, you already have access to email sending through Qomon, including a Brevo sub-account managed by Qomon. This means you do not need your own Brevo account to send email campaigns.
However, if your organization already has its own Brevo subscription and wants to keep using it, you can connect it to Qomon using the Brevo API.
🔗 When should you connect your own Brevo account?
You may want to connect your own Brevo account if:
Your organization already has an existing Brevo subscription
You want to continue managing emails directly within your Brevo account
You prefer to use your existing Brevo infrastructure with Qomon
Otherwise, if you are sending emails directly through Qomon, no additional Brevo setup is required.
⚠️ Important: Brevo plan limitation
To connect Brevo to Qomon using the API, you must have a Brevo Professional or Enterprise plan.
Brevo Starter and Standard plans cannot connect to Qomon via API.
This limitation comes from Brevo’s API policy, not from Qomon.
If you are using a Starter or Standard Brevo account, you will not be able to add your API key in Qomon.
💻 How to connect Brevo with Qomon
Create an account on the Brevo website if you do not already have one.
Generate your Brevo API key from your Brevo account.
You can follow Brevo’s guide to generate your API key.In Qomon:
Click your profile icon in the bottom-left corner of the screen
Go to Space Settings
Open the Integrations & API tab
Toggle the switch to Enable Brevo, then paste your API key to complete the setup
Your Brevo account will now be connected to Qomon.
🤔 Unable to add API Key?
If you cannot add your API key, it may be due to a security setting in your Brevo account. Brevo may block API requests coming from unknown IP addresses.
To fix this:
Go to your Brevo security settings:
https://app.brevo.com/security/authorised_ipsDisable the option that blocks requests from unknown IP addresses.
Refresh the page and try adding your API key again in Qomon.
📋 Sending emails with Brevo
There are two options for using Brevo in Qomon:
Send an Email Campaign
Use this option to send an email campaign to your selected contacts directly from Qomon via Brevo.
Send to Brevo
Use this option to sync selected contacts from Qomon to your Brevo account. Any contact with an email in your Qomon space will be updated in your Brevo contact list.
Go to your contact database and select the contacts to sync. Use filters if needed (only contacts with valid emails will sync).
Click "Send to Brevo."
Choose one or more lists in your Brevo account and click "Add" to complete.
📤 Brevo reporting
Once connected to Brevo, email reporting is automatically synced with Qomon. This allows you to track the status of emails sent to your contacts in real time, including deliveries, opens, clicks, and unsubscribes—without needing to configure webhooks manually.
To view email performance in Qomon, simply head to your Communications tab > Reports > Emails & auto emails.