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Creating Donation Products and Campaign Codes

Understand what “products” and “campaign codes” are, and how they’re used to track donations, memberships, and contributions on Qomon.

Written by Clare Atreo

⚙️ Accessing Fundraising Settings

You can manage your donation products, memberships, and campaign codes directly in Qomon. Simply navigate to Fundraising > Settings.

You'll find four sections to configure: Transactions, Donations, Memberships, Export


1. Transactions

This section allows you to configure the basic settings for your fundraising activities. Here you can:

  • Select your organization's currency

  • Configure accepted payment methods

  • Manage transaction statuses

  • Create and manage campaign codes

  • Enable batch transactions

🏷️ Campaign codes are internal tags used to track which fundraising or membership drive a transaction is part of. For example:

  • RENEW2025 – for annual renewals

  • STUDENTDRIVE – for student outreach

  • MARCHCAMPAIGN – for a specific fundraising push

These help you:

  • Analyze results by effort or initiative

  • Filter and segment transactions

  • Attribute results to specific teams or goals


2. Donations

Use this section to create and manage your donation products. Donation products represent the donation amounts your organization collects.

To create a donation product:

  1. Go to Fundraising > Settings > Donations

  2. Click + New Donation

  3. Enter the donation details:

    • Donation name

    • Amount type:

      • Fixed amount

      • Custom amount

  4. Optionally link the donation product to Stripe

  5. Save your changes

Create as many donation products as needed to match your fundraising programs.


3. Memberships

If your organization offers memberships, you can create and manage them from this section.

To add a membership:

  1. Go to Fundraising > Settings > Memberships

  2. Optional: define a Membership Prefix to make membership numbers easier to identify

  3. Click + New Membership

  4. Add the membership name and amount

  5. Choose how the membership duration is calculated:

    • Calendar-based: fixed period from January 1 to December 31

    • Rolling: valid for 12 months from the membership date

  6. Optional: link the membership to Stripe

  7. Save

You can create multiple membership tiers if needed, such as full, discounted, family, or student memberships.

Additional options are also available, including enabling a digital member card in the Qomon mobile app, adding a QR code, entering a renewal link, and adding a contact email for cancellation requests.


4. Export

The Export section allows you to customize your exports. When creating an export, select:

  • File format (CSV or XLSX)

  • Language

  • Time zone

For more advanced export customization, contact [email protected].


Why this matters

✅ Setting up the right products and campaign codes lets you:

  • Track membership types and payments more clearly

  • Report on fundraising efforts with confidence

  • Save time when logging and analyzing contributions

Donation and membership products can be linked to Stripe to process payments online. To learn how to connect your Stripe account to Qomon, please refer to our dedicated guide.

👏 And that's it! Reach out to support if you have any further questions.

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