👋 Welcome to Qomon as an Admin!

Congratulations on becoming the admin of your Qomon space! 🎉 With great power comes great responsibility. This mini guide will help you navigate Qomon effectively with five key actions and best practices for everyday use.

🙌 Reminder: What is Qomon?

Qomon is a powerful mobilization platform designed to help you create and manage a community of engaged members through its mobile app. It enables you to set automations, structure your organization, launch actions, and access data analytics—all from a user-friendly web platform.

💻 Access the Platform:

Web Platform: Administrators (that’s you!), staff, and field organizers can log in from any internet browser (recommended: Google Chrome).
Mobile App: The app supports you and your team in the field. It acts as a digital notebook, saving and sending information automatically to headquarters, so you never lose track of valuable data.

🔑 5 Key Tasks for Qomon Admins

1. Log In and Invite Your Team

Access your dashboard by logging in here: qomon.app. Your team members will primarily use the mobile app, which can be downloaded from the App Store or Google Play Store. Usernames will be the same as on the web platform.

Invite Your Team:

Option 1: Ask your team to download the app and create an account. You can then provide them with the organization’s access code found under “Space Settings.”
Option 2: Use the Qomon dashboard to invite users directly via the “Users & Teams” tab, where they’ll receive an email invitation to create their account.

Organize Your Volunteers:

Assign Roles: Once team members create profiles, allocate roles (e.g., Administrator, Field Coordinator, Staff, Member) to define their access and responsibilities. Learn more about roles.
Create Teams (Add-on): Organize members into teams by area or theme to streamline your actions.

2. Configure Qomon Settings

As an admin, you are also a strategist. Customize the application to suit your needs and optimize your team's efforts.

Key Settings:

Configure Surveys: Use surveys to guide conversations and collect valuable data. Learn more.
Set Up Support Levels: Categorize your contacts to reflect their support levels or any criteria relevant to your movement. Learn more.
Create Tasks: Set follow-up tasks based on interactions, ensuring your team knows the next steps. Learn more.
Automated Emails (Add-on): Customize automated emails based on survey responses for personalized communication. Learn more.
SMS Setup (Add-on): Send SMS messages to citizens who have consented to share their data, and manage SMS campaigns. Learn more.
Publish Materials: Upload documents, videos and links to the web platform for easy access by volunteers through their mobile app. Learn more.

3. Launch Your First Actions (Add-on)

Create impactful actions using the Qomon web app. You can initiate actions through:

The "Maps" tab by selecting a territory/contour.
The "Actions" tab by choosing an action type.
The "Contacts" tab by applying filters.

Types of Actions:

Generate Lists: Actions like calls, canvassing, or leafleting.
Team Organization: Actions that help structure team efforts.

✨ Tip: Consider creating “upstream actions” as part of a retro-planning strategy to enhance visibility and organization.

Read this article for more information on the different actions available!

4. Manage Your Data and Feedback

All registered contacts will be stored in your contact database, where you can apply filters for analysis.

Manage your Tasks:

Access reported information via the “Tasks” tab on your dashboard, access the information reported by your members using the mobile app.
Review and finalize feedback from your team. Mark tasks as 'finished' when completed. ✔️

5. Analyze and Strategize

Utilize Qomon's “Dashboard” to monitor the progress of your mobilization efforts across different zones and teams. You can also track actions from the “Map” tab and analyze survey responses.

Use Strategic Data (Add-on):

Depending on your subscription, access socio-economic and political data in the “Maps” tab to enhance your planning. Use the “Cross Analysis” tool to target areas based on specific themes, and consult the “Insights” tab for demographic information about your priority areas.

🤔 Best Practices

Prepare Your Space: Customize your Qomon space to meet your needs for maximum impact.
Distribute Roles: Organize your team effectively, ensuring that all critical information from the field is captured. Consider dividing missions into three categories:
- Mobilization: Organizing actions and monitoring team efforts.
- Contact Management: Managing the contact database and communication.
- Strategy: Analyzing surveys and territory data.

⚠️ Note: When processing personal data, ensure compliance with GDPR regulations. Learn more about GDPR with Qomon.

🚀 Further Resources

Visit the Qomon Help Center for articles on all app features. You can also contact our support team via chat on the web platform.

FAQs:

"I can’t sign in!" Remember to confirm your email address to prevent automated sign-ups! 🤖
"I didn’t receive the confirmation email!" Check your SPAM folder; it may have landed there. 😅
"I see a white screen during installation." Ensure you have a strong mobile network when downloading the app. Restart the app if needed.
"My actions aren’t showing on the web app." Some browsers have latency issues. We recommend using Chrome. If actions don’t load, try refreshing or restarting the app.
"What’s the difference between passwords and invitation codes?" Enter a personal password during account creation. The organization’s invitation code is for joining your campaign space.