Consent management is essential to data protection and the trust of your supporters.

With the Consent Center, you can adapt how consent is collected, stored, and managed depending on your organization's needs and the regulatory environment you operate in.

You can choose between two modes:

The configuration you choose determines how consent is collected across forms, petitions, events, and the mobile application, and how it is managed in contact profiles.

Each mode is designed for different regulatory environments and organizational needs.

If you operate in the EU, UK, or a similar legal framework, we strongly recommend using Advanced Compliance mode.

To access your Compliance Center, go to Space settings > General > Privacy & Security > Consent Center.

Regardless of the mode you choose, you can configure the following from the Compliance Center:

If you are using Advanced Compliance mode, you will also need to configure consent purposes and communication channels.

In the Compliance Center, click "New purpose" and either:

Purposes define what you are collecting consent for (example: newsletter, fundraising, events, advocacy, or a specific campaign). You can customize the consent wording for each purpose.
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Channels define how you communicate (example: email, SMS, phone).

Consent period is set by default, but can be customized if needed.

Examples are provided directly on the platform to help you get started.

💡 Reminder: for Essential Compliance, one consent applies to all communications.

Your existing consents are fully preserved.

When you set up the new Compliance Center, all current consents are automatically migrated into a "Generic consent" purpose. No action is required on your end.

From there, you can progressively build your new consent structure by refining purposes, channels, and consent granularity.

You may also run a re-consent campaign if you want to accelerate the transition.

Consent can be collected through several entry points in Qomon, including:

How consent is recorded depends on the consent mode you selected.

Here's how consent is collected on forms, petitions, surveys, and Event actions:

When creating or editing contacts in the Qomon mobile app, consent collection also depends on the selected mode.

Consent information is visible directly in each contact card.

In particular, you can view and manage:

This granular control helps you respect individual preferences and remain compliant at all times.

The consent interface is the same for all modes, but the available information and the relevance of certain settings depend on the selected mode.

💡Reminder: To send a communication in Advanced Compliance mode, the user must first select one or more purposes. The contact may opt out of this specific purpose or from all communications from the organization.

In Advanced Compliance, you can access a complete record of all consents collected for audit and compliance purposes.

This registry provides a clear overview of who gave consent, when, how, and for what purposes and channels.

Qomon provides unsubscribe mechanisms for different communication channels.

For Email:

For SMS / MMS: Senders can enable STOP SMS when sending messages. When used, the contact is unsubscribed from the relevant communication.

For Push Notifications: Push notification preferences are managed directly from the user’s mobile device settings or from the Qomon mobile app or white-label app.

Already have consent data? You can import consents directly into Qomon.

This allows you to keep existing consent history while centralizing consent management within the platform.

👉 To learn how to import consents, read our dedicated article on consent imports.