🔍 Detecting Duplicate Contacts
Qomon identifies potential duplicates in your contact database based on matching criteria. These duplicates can then be processed and merged to ensure your database stays organized.
To display duplicates collected via the mobile app, toggle "Manage potential duplicates" in the toolbar at the top of your contact database. Duplicate contacts can also be merged directly from the web platform:
How are duplicates detected?
Qomon flags potential duplicates when contacts share:
Last name (or marital name) and date of birth
Last name (or marital name) and phone number
Last name (or marital name) and email address
Last name (or marital name), first name, street, and house number
Last name (or marital name), street, house number, different first names, and same gender
Last name (or marital name), street, different house numbers, and same first name
💡 Learn how to manage duplicates during an import in [this article].
💡 Check out our [best practices guide] for tips on keeping your contact database clean.
More questions? Reach out to [email protected]!