Our import system is able to detect errors in your CSV file that you want to import into Qomon. These errors are related to informations and data related to the contacts you want to import.
Date of birth :
The import system expects a format "12/01/2021".
If the system finds a "12 Jan 21" format in the date of birth column, the contact will not be imported.
But don't panic! 😉
You can download at any time this error file from the details of your import :
Setting of your organisation > Imports > The name of your import
This error file contains all the contacts that have not been imported and the reason why they have not been imported.
This will enable you to resolve these errors and re-import these contacts once the correction has been made. 👍