💻 Before you start sending emails:
To send email campaigns on Qomon, make sure you have enough email credits via Qomon or Brevo.
Check your balance: Navigate to the "Communication" tab in Qomon or log into your Brevo profile.
Once you've ensured sufficient credits, you're ready to send your emails!
💡 Already sent an email campaign? Read here for info on your email reports.
📧 How to send email campaigns?
Go to the Contacts tab and choose recipients (Tip: Select one contact to test a template). Use our advanced filters for targeted messaging!
Select the “Actions” tab in the top right corner > Select “Send bulk email” from the dropdown.
Select a pre-made Qomon template or design your own with drag-and-drop tools (all these templates will be saved in the same space). Customize the theme to suit your colors, text, and branding.
Add a subject line and test your email before sending. You're ready to hit 'Start Sending'!
💡 Once you click 'Start Sending', a pop-up (see screenshot) will appear, showing how many contacts your email will be sent to and explaining why. You'll also see a preview of the email and a reminder to send a test if you haven’t already!
🎨 Why Customize Email Campaigns?
Customizing email campaigns creates a more personal experience and improves targeting efficiency.
Add your organization's colors, header, and footer to emails.
Save these as templates for quick and consistent use in future campaigns.
💡 Personalization with Merge Tags
Make your email campaigns feel personal by embedding recipient-specific details like names or emails.
When creating your email, look for the Merge tags option.
Select tags like first name, last name, email, or (un)subscribe link to address each recipient individually.
🔗 Tracking Unsubscribes
If sent via Qomon: unsubscribes automatically update in contact records.
If sent via Brevo Campaigns: unsubscribes automatically update in contact records.
If sent via Brevo Transactional: you will need to enable webhooks on Brevo’s end to sync data. Read the linked article for guidance.
💡 Click here for best practices for email campaigns, and reach out to [email protected] if you have questions!