How Brevo Handles Unsubscribes
When sending emails in Qomon with the Brevo integration, managing unsubscribes is automatic and seamless. If a contact unsubscribes from an email sent via Brevo, this status is automatically synced with Qomon, ensuring your contact database stays up to date.
✉️ What happens when a contact unsubscribes?
If a recipient clicks the unsubscribe link in an email sent via the Brevo integration in Qomon, their status is immediately updated in Brevo.
This unsubscribe status is then automatically reflected in Qomon.
The contact will no longer receive emails sent through Qomon using Brevo.
🔍 Where to view unsubscribes in Qomon
You can check unsubscribed contacts directly in your Qomon database:
Go to your Contact database.
Use your advanced filters to search for unsubscribed contacts: Consents > Rejected Emails.
These contacts will be marked as opted-out, ensuring they are excluded from future email campaigns.