Qomon

A guide for how to set up and manage your contact database

Contact database start guide

Track, organize, and streamline communications with ease.

Log interactions with your contacts

Helen Sabatine

Clare Atreo

Charles Keignart

Using Qomon's in-app communication features and organize your database

CRM - Database Management & Communication

Find out how to enable the SMS function for your organization.

Enable SMS on your Qomon space

Engage your community using SMS or MMS on Qomon.

How to send SMS and MMS on Qomon

Learn what automatic SMS is and how to enable it.

How to use the automatic SMS feature

The amount of SMS credit consumed depends on the amount and type of characters used in your message

How to calculate your SMS credit usage

How to set up SMS for your Qomon space using 10DLC - Brand and Campaign Registration

SMS for the USA on Qomon - 10DLC

Read this article for information on email campaigns with Qomon

How to send email campaigns on Qomon?

Integrate your Gmail inbox with Qomon in just three simple steps.

How to integrate Gmail with Qomon

Integrate your Outlook inbox with Qomon in just three simple steps.

How to integrate Outlook with Qomon

Learn how to configure automatic emails and responses in Qomon.

Set up automatic emails ✉️

Follow these steps to configure your domain name for Qomon.

How to Configure Your Domain Name (DNS) for Qomon?

Read this article to find out why your email reports are showing your emails had errors.

Why are errors appearing in my email reports on Qomon?

Discover how to see your email reports and manage your email subscription with Qomon.

Managing email campaigns with Qomon

Mitchell Rutledge

Email

Easily modify contact fields like support level, tags, and postcodes in bulk!

How to mass modify my contacts in Qomon

This article will show you how to mass update contacts through an import on Qomon.

How to modify contacts through an import

Keep your contact database updated and organized with these simple steps:

How to maintain a clean contact database

What is a Dynamic List at Qomon and how to make one?

How to make a Dynamic List

Learn how to use the advanced filters to better target your contacts for action creation, organization, and/or outreach.

Advanced Filters on Qomon

Read this article to find out how to group your contacts from a global database and give limited access to your users.

How to Create Contact Groups on Qomon

Florent Barre

 Mass Modifications

Streamline your export process with customizable options and time-saving templates.

How to export and use your data from Qomon

Want to send targeted mail to your citizens? This guide is for you!

How to prepare direct mailing with Qomon?

Read this article to find out how to configure automatic exports on Qomon using S3

Automatic Exports on Qomon

Export

This article explains how Qomon detects and handles potential duplicate contacts to help you maintain a clean database.

How does Qomon identify contact duplicates?

Be sure to manage duplicates to ensure your contact database remains clean and efficient.

How do I deal with duplicates created during my import?

Everything you need to know about duplicates (at Qomon).

What is a duplicate in Qomon?

This article shows you how to merge duplicates in your Qomon database.

How to merge duplicate contacts ?

Duplicate Detection

Qomon Web

App Store

Play Store

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you