CRM - Database Management & Communication
Using Qomon's in-app communication features and organize your database
Contact database start guideA guide for setting up and managing your contact database on Qomon
Log interactions with your contactsTrack, organize, and streamline communications with ease.
How Do Locked Fields Work?Keep important contact information secure by restricting edits to authorized users only.
Getting the Best Performance from Your DatabaseTips for uploading and managing data in Qomon to ensure fast access
Enable SMS on your Qomon spaceEasily activate SMS to mobilize your contacts directly from Qomon.
How to send SMS and MMS on QomonEngage your community using SMS or MMS on Qomon.
How to use the automatic SMS featureLearn what automatic SMS is and how to enable it.
How to calculate your SMS credit usageThe amount of SMS credit consumed depends on the amount and type of characters used in your message
SMS for the USA on Qomon - 10DLCHow to set up SMS for your Qomon space using 10DLC - Brand and Campaign Registration
Optimize your SMS messagesRead about Qomon's Optimize feature for SMS and MMS messages.
How to Send Emails on QomonThis guide shows you how to send emails (both large campaigns and smaller targeted emails) directly from Qomon.
How to integrate Gmail with QomonIntegrate your Gmail inbox with Qomon in just three simple steps.
How to integrate Outlook with QomonIntegrate your Outlook inbox with Qomon in just three simple steps.
Set up automatic emails ✉️Learn how to configure automatic emails and responses in Qomon.
How to Configure Your Domain Name (DNS) for Qomon?Follow these steps to configure your domain name for Qomon.
Why are errors appearing in my email reports on Qomon?Learn why your email reports may show errors and how to address them.
Managing Email Campaigns with QomonManage credits, templates, and campaign performance with Qomon's emails.
Managing Unsubscribes & Email Reports in QomonQomon automatically updates unsubscribes. Once a contact opts out, they won’t receive future emails, even if they’re still in your list.
Building your email on QomonRead this article to learn how to build and customize emails using Qomon’s simple drag-and-drop builder.
How to mass modify my contacts in QomonEasily modify contact fields like support level, tags, and postcodes in bulk!
How to modify contacts through an importThis article will show you how to mass update contacts through an import on Qomon.
How to maintain a clean contact databaseKeep your contact database updated and organized with these simple steps:
How to make a Dynamic ListWhat is a Dynamic List at Qomon and how to make one?
Advanced Filters on QomonLearn how to use the advanced filters to better target your contacts for action creation, organization, and/or outreach.
How to Create Contact Groups on QomonRead this article to find out how to group your contacts from a global database and give limited access to your users.
How to export and use your data from QomonStreamline your export process with customizable options and time-saving templates.
How to prepare direct mailing with Qomon?Want to send targeted mail to your citizens? This guide is for you!
Automatic Exports on QomonRead this article to find out how to configure automatic exports on Qomon using S3
How does Qomon identify contact duplicates?This article explains how Qomon detects and manages contact duplicates, helping you keep your database clean and organized.
How do I deal with duplicates created during my import?Be sure to manage duplicates to ensure your contact database remains clean and efficient.
What is a duplicate in Qomon?Everything you need to know about duplicates in Qomon.
How to merge duplicate contacts?This article shows you how to identify and merge duplicate contacts in your Qomon database.