Qomon

A guide for how to set up and manage your contact database

Contact database start guide

Helen Sabatine

Charles Keignart

Aurelien Charrier

Using Qomon's in-app communication features and organize your database

CRM - Database Management & Communication

Find out how to enable the SMS function for your organization.

Enable SMS on your Qomon space

Engage you community using texts on Qomon.

How to send text messages through Qomon

How to use the automatic SMS feature

The amount of SMS credit consumed depends on the amount and type of characters used in your message

How to calculate your SMS credit usage

Discover all 10DLC options, pricing, and process on Qomon

10DLC on Qomon

How to customize bulk email?

How to integrate Gmail with Qomon

How to integrate Outlook with Qomon

How to set up the automatic email and replies

Set up automatic email & replies ✉️

Email

Modify level of support, tags, postcodes, and more en masse from database!

How to mass modify my contacts

How to add or modify contact fields that are already part of your database through an import

Modify contacts through an import

Here are the best practices for keeping a clean and efficient database.

How to maintain a clean contact database

What is a Dynamic List at Qomon and how to make one?

How to make a Dynamic List

Target your contacts better thanks to our advanced search feature

How to use the advanced search feature?

Florent Barre

 Mass Modifications

What information can you export from Qomon?

How to export and use your data from Qomon

If you want to send targeted mail to your citizens, this article is made for you!

How to prepare direct mailing with Qomon?

Export

This article will help you understand how two contacts are identified as potential duplicates.

How does Qomon identify contact duplicates?

How do I deal with duplicates created during my import?

Everything you need to know about duplicates (at Qomon)

What is a duplicate?

Duplicate Detection

Qomon Web

App Store

Play Store

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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