How does Qomon identify contact duplicates?

This article will help you understand how two contacts are identified as potential duplicates.

Florent Barre avatar
Written by Florent Barre
Updated this week

How does Qomon identify duplicate contacts?

There is a strong possibility that you may find some duplicate contacts in your contact database on Qomon. Thankfully, you also have the possibility of processing them in order to keep your contact database clean.

In order to make duplicate contacts collected on the mobile app appear, you can use the toggle in the toolbar at the top of the contact database.

You can also merge your contacts that are duplicated from the web platform.

How are duplicates detected?

The tool detects potential duplicates when contacts have :

  • the same surname (or marital name) and the same date of birth

  • the same surname (or marital name) and telephone number

  • the same surname (or marital name) and the same email address

  • the same surname (or marital name), the same street, the same house number, and the same first name

  • the same surname (or marital name), the same street, the same house number, a different first name, and the same gender

  • the same surname (or marital name), the same street, a different house number, the same first name

💡Read this article to learn about how to deal with duplicates during an import.

💡Find out how to keep a clean contact database in our good practice article.

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