There is a strong possibility that you may find some duplicates at your Qomon space.

Thankfully, you also have the possibility of processing them in order to keep your contact database clean. :-)

In order to make them appear, you can use the filter tab in the contact database to find and remove potential duplicates from your contact database.

You can also merge your contacts that seem to be duplicates from the web platform.

How are duplicates detected?

The tool detects potential duplicates when contacts have :

  • the same surname (or marital name) and the same date of birth

  • the same surname (or marital name) and telephone number

  • the same surname (or marital name) and the same e-mail address

  • the same surname (or marital name), the same street, the same house number and the same first name

  • the same surname (or marital name), the same street, the same house number, a different first name and the same gender

  • the same surname (or marital name), the same street, a different house number, the same first name

đź’ˇGood to know : Find out how to keep a clean contact database in Our good practice article.

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