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Connecting Your Stripe Account to Qomon

Connect your Stripe account to automatically sync online donations and membership payments into Qomon.

Written by Clare Atreo

Before You Start

Before connecting Stripe, we recommend reviewing how the Fundraising module works and ensuring it meets your organization's needs. Read: Overview of the Fundraising Feature

Note: The Fundraising module is an add-on. If you'd like to activate it in your Qomon space, please contact our support team.


✅ Step 1: Connect Stripe

  1. Go to Settings > Integrations & API

  2. Enable the Stripe integration

  3. Follow the prompts to securely connect your Stripe account

Once connected, Qomon will be ready to receive transactions associated with your donation and membership products.


⚙️ Step 2: Configure your donation and membership products

Connecting Stripe is only the first step. To sync transactions, you must also configure your donation and membership products in Qomon.

When creating or editing a donation or membership product:

  1. Navigate to Fundraising > Settings

  2. Create or edit a donation or membership product

  3. Enable the Stripe Sync option

  4. Enter the corresponding Stripe price_id

  5. Save your changes

Once configured, any Stripe transaction associated with that price_id will automatically sync to Qomon.


🔄 Adding new products in stripe

If you create new donation or membership products in Stripe, make sure to:

  1. Create the corresponding product in Qomon

  2. Enable Stripe Sync

  3. Add the matching Stripe price_id

Transactions can only be synced when a matching product exists in both Stripe and Qomon.


📚 Need help setting up products?

To learn how to create donation products, memberships, and campaign codes in Qomon, refer to our dedicated guide: Creating Donation Products and Campaign Codes


💻 How transactions appear in Qomon

Stripe transactions will automatically appear in your Transactions list.

When viewing a synced transaction, you'll be able to see information such as:

  • Donor name

  • Payment date

  • Payment method

  • Transaction amount

  • Associated donation or membership product

This information is automatically synchronized between Stripe and Qomon, helping keep your fundraising records up to date.


🎯 How Qomon handles transactions above the product price

In such cases, the excess amount is automatically considered an open donation.

Example: If a transaction totals $100 for a membership product priced at $20, the remaining $80 will be recorded as an open donation in addition to the membership.

A transaction can only contain one product at a time, but the total amount can exceed the price of that product.


💡 Important note:

Payments are not processed through Qomon. Donors will still make contributions using your usual Stripe payment methods—via your website, donation pages, or embedded forms.

Once a payment is completed, the transaction will automatically appear in Qomon for tracking, reporting, and contact history.

Don't hesitate to reach out for more information on our Stripe connection!

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