Changing your password

How to change your password when logged in to your account and what happens if you forgot your password to sign-in

Helen Sabatine avatar
Written by Helen Sabatine
Updated over a week ago

Changing your password

To change your password through your Qomom account, log in to your account on the web app.

  1. Hover your mouse over your name on the bottom left-hand corner and click "My Profile"

  2. Click on "Passwords" on top and fill in the the following fields. Your new password must contain at least one uppercase letter, one digit, and one special character.

  3. Make sure to click save once you're finished, otherwise your password will not be changed!

Can't login because you forgot your password?

On the log-in screen, click on "Forgot Password" and fill in the following field with the email associated with your account.

A password reset link will be sent to the email you provided so long as there is an account linked to it.

ATTENTION ⚠️ Can't find your reset link? Check your spam folder.

Still having trouble resetting your password? Contact support at:

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