How to Configure Your Domain Name (DNS) for Qomon?

What is a Domain Name?

A domain name is a unique address used to identify a specific resource on the Internet, such as a website, mail server, or other online services.

For example, in our case, "Qomon" = Qomon.com is our domain name.

Why is Changing DNS Configuration Important?

A sound DNS configuration is a crucial step to ensure the stability, security, and performance of your online services. When using platforms like Qomon, carefully following specific DNS configuration instructions optimizes integration and maximizes the benefits of the offered features.

Follow the instructions below based on your DNS provider, whether it's OpenDNS / GoDaddy or another.

Access the Backoffice of your DNS Provider:

At your domain name host:

Log in to your OpenDNS / GoDaddy or other account.
Find the "Zone DNS" section in the dashboard.
You are ready to make the necessary modifications.

1. SPF (Sender Policy Framework):

💡 What is SPF?

An SPF record allows you to list the servers authorized to send emails from a particular domain. Our goal is to add Qomon to the list of servers authorized to send emails on your behalf. Qomon will then be considered a reliable source by email providers like Google, Yahoo, or Microsoft.

a. If you already have an SPF (TXT) record:

Exemple v=spf1 a mx include:_spf.google.com ~all,

Add "include:qomon.email" to your existing value.

Result: v=spf1 a mx include:qomon.email include:_spf.google.com ~all

b. If you don't have an SPF record yet:

Create the record with the value: v=spf1 a mx include:qomon.email ~all

2. DKIM (DomainKeys Identified Mail):

💡What is DKIM?

A DKIM (DomainKeys Identified Mail) record aims to prevent spammers and other malicious parties from impersonating you. It is an advanced method of email authentication that complements the SPF record. You will configure a so-called public key in your DNS.

Each time we send an email on your behalf, we will sign it with a private key that only we know. Email servers will then download your DKIM public key and verify that our private key corresponds to it. Emails that do not pass DKIM and SPF tests are marked as "spam" or are not delivered by email servers.

Create a new TXT record with the following details:

Name (Host): api._domainkey
Value:

k=rsa;t=s;p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCbmGbQMzYeMvxwtNQoXN0waGYaciuKx8mtMh5czguT4EZlJXuCt6V+l56mmt3t68FEX5JJ0q4ijG71BGoFRkl87uJi7LrQt1ZZmZCvrEII0YO4mp8sDLXC8g1aUAoi8TJgxq2MJqCaMyj5kAm3Fdy2tzftPCV/lbdiJqmBnWKjtwIDAQAB

3. CNAME (Canonical Name) for "tracking":

Create a new CNAME record with the following details:
- Name (Host): tracking
- Value: tracking.qomon.email.
  💡 Don't forget the dot at the end

4. CNAME (Canonical Name) for "bounces":

Create a new CNAME record with the following details:
- Name (Host): bounces
- Value: bounces.qomon.email.
  💡 Don't forget the dot at the end

5. DMARC:

💡What is DMARC?

DMARC is a way of authenticating your email messages. It works hand in hand with SPF and DKIM to improve the deliverability of your messages and the reputation of your domain, but above all it protects your email domains against identity theft, phishing, and abuse.

DMARC tells email services like Google, yahoo, or microsoft what to do if they suspect that the sender of a message is not authentic.

You can now configure your DNS and create a new TXT record with the following details:

Name (Host) : _dmarc
Value: v=DMARC1; p=none; rua=mailto:[email protected]

The first reports should arrive within 24 to 48 hours of configuration.

To take things further, you can use online tools to help you configure DMARC to suit your needs, for example: https://elasticemail.com/dmarc et https://mxtoolbox.com/DMARCRecordGenerator.aspx.

If you have any questions or encounter issues, feel free to contact our support team. We are here to help!