How to use and modify Level of support
Learn how to choose your level of support options and organize your database
Charles Keignart avatar
Written by Charles Keignart
Updated over a week ago

CAUTION: The modifications made here will be visible directly on the mobile app, this could impact your members in the middle of organizing❗️

What is a "Level of support"?

The Level of support feature gives you the possibility of categorizing a contact. You can determine what that person represents for your organization.

Example:  Level of support =>  Oppose/Uncertain/Supporter/Strong Support/Donor/Team member

The goal is to allow you to group your contacts by level of support in order to target actions or communication. 🎯

How to modify the level of support?

Your account will have default level of support options but you're able to customize them at any time (and with colors too!).

  • To modify the titles, click on the field, make your modification and Save

  • To add a level typology, click on "Add a subfield". You can also delete it by clicking on the X to the right of the line. ❌

  • By clicking on "Add a field", you can add another way to categorize a person if you wish.

  • We strongly advise to avoid putting qualifications of political affiliation or opposition.

❗️You can always go back by clicking on the "i" at the top of the screen, and select "return to default settings" ❗️


What about the mobile app? 

When adding a contact or modifying an existing one on the mobile app, you'll be given the option to choose a level of support for that contact.

The level of support options on the mobile app are calibrated and sent from the Qomon web platform the moment you Save

Any questions? We have answers! Contact support

Did this answer your question?