CAUTION: The modifications made here will be directly visible on the mobile app, this could impact your members in the middle of organizing❗️

What is a "Level of support"?

The Level of support feature gives you the possibility of categorizing a contact. You can determine what that person represents for your organization.


Example:  Level of support =>  Oppose/Uncertain/Supporter/Strong Support/Donor/Team member


The goal is to allow you to group your contacts by level of support in order to target actions or communication. 🎯

How to modify the level of support?

Your account will have default level of support options but you're able to customize them at any time (and with colors too!).

  • To modify the titles, click on the field, make your modification and Save

  • To add a level typology, click on "Add a subfield". You can also delete it by clicking on the X to the right of the line. ❌

  • By clicking on "Add a field", you can add another way to categorise a person if you wish.

  • It is strongly advised to avoid putting qualifications of political affiliation or opposition.

❗️You can always go back by clicking on the "i" at the top of the screen, and select "return to default settings" ❗️

 

What about the mobile app? 

When adding a contact or modifying an existing one on the mobile app, you'll be given the option to choose a level of support for that contact.

The level of support options on the mobile app are calibrated and sent from the Qomon web platform the moment you Save

Any questions? We have answers! Contact support 😅

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