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How do I deal with duplicates created during my import?
How do I deal with duplicates created during my import?

Be sure to manage duplicates to ensure your contact database remains clean and efficient.

Charles Keignart avatar
Written by Charles Keignart
Updated over 2 weeks ago

⚠️ Why address duplicates?

Duplicates make your database cluttered and harder to manage. If your database has a lot of duplicates, your imports can also take longer to upload as the system processes them.

Good to know: If your CSV file contains too many duplicates, the system will pause the import and send you an email. For assistance, contact Qomon support.

🔍 How to identify duplicates created during imports

  1. Go to Imports/Exports in the left menu.

  2. Select the name of your import.

  3. Navigate to the Duplicates Section to see:

    • Contacts flagged as potential duplicates.

    • The number of contacts automatically updated (visible under the “Merged” title).

💡 Tip: The system automatically merges clear duplicates (contacts with 3+ identical fields).

4. Click Check Contacts and choose:

  • Import: Import the flagged contacts, creating potential duplicates you can merge later in the contacts database.

  • Do Not Import: Exclude the flagged contacts from your database.

By addressing duplicates promptly, you’ll maintain a clean, functional contact database. For more help, contact [email protected]! ✨

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