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How do I deal with duplicates created during my import?
How do I deal with duplicates created during my import?

Be sure to manage duplicates to ensure your contact database remains clean and efficient.

Charles Keignart avatar
Written by Charles Keignart
Updated this week

⚠️ Why address duplicates?

Duplicates make your database cluttered and harder to manage. If your database has a lot of duplicates, your imports can also take longer to upload as the system processes them.

Good to know: If your CSV file contains too many duplicates, the system will pause the import and send you an email. For assistance, contact Qomon support.


🔍 How to identify duplicates created during imports

  1. Go to Imports/Exports in the left menu.

  2. Select the name of your import.

  3. Navigate to the Duplicates Section to see:

    • Contacts flagged as potential duplicates.

    • The number of contacts automatically updated (visible under the “Merged” title).

💡 Tip: The system automatically merges clear duplicates (contacts with 3+ identical fields).

4. Click Check Contacts and choose:

  • Import: Import the flagged contacts, creating potential duplicates you can merge later in the contacts database.

  • Do Not Import: Exclude the flagged contacts from your database.

By addressing duplicates promptly, you’ll maintain a clean, functional contact database. For more help, contact [email protected]! ✨

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