⚠️ Why address duplicates?
Duplicates make your database cluttered and harder to manage. If your database has a lot of duplicates, your imports can also take longer to upload as the system processes them.
Good to know: If your CSV file contains too many duplicates, the system will pause the import and send you an email. For assistance, contact Qomon support.
🔍 How to identify duplicates created during imports
Go to Imports/Exports in the left menu.
Select the name of your import.
Navigate to the Duplicates Section to see:
Contacts flagged as potential duplicates.
The number of contacts automatically updated (visible under the “Merged” title).
💡 Tip: The system automatically merges clear duplicates (contacts with 3+ identical fields).
4. Click Check Contacts and choose:
Import: Import the flagged contacts, creating potential duplicates you can merge later in the contacts database.
Do Not Import: Exclude the flagged contacts from your database.
By addressing duplicates promptly, you’ll maintain a clean, functional contact database. For more help, contact [email protected]! ✨