What are Tags?
Tags are labels you can assign to contacts to help categorize and organize them in Qomon. They can be used to identify specific characteristics, interests, or groups, such as:
Eco-consciousVolunteerWebsite sign upHigh support level
📲 Why use tags?
Tags help you quickly identify and group contacts for specific actions or campaigns.
For example, you can use tags to:
Target specific audiences
Build filtered contact lists
Track engagement or support levels
Organize contacts imported from different sources
Simplify outreach and follow-up activities
Note: If you are unable to create or manage tags, you may not have the required permissions. Contact a member of your organization for access.
🏷️ How to create and manage tags
To manage tags:
Go to your profile in the bottom-left corner of the screen
Open Settings
Navigate to Contacts / CRM > Tags
From there, you can:
Create a tag to use across your contacts
Rename a tag to update it everywhere it is used
Delete a tag to remove it from all associated contacts
You can add tags:
During a contact import
Directly from an individual contact profile
In bulk using filters and contact selections
💻 Add tags during a contact import
You can assign tags while importing contacts into Qomon. Adding tags during import helps ensure your contacts are categorized immediately.
To add tags during import:
Start your contact import
Match your import fields and select the tags you want to apply
Preview your import and complete the process
All imported contacts will automatically receive the selected tags. Read our import FAQ for more information.
📋 Add tags after an import
You can also tag contacts after they have been imported.
To add tags after import:
Use advanced filters to find the desired contacts
Select the relevant contacts
Click to add one or more tags and save
You can then create a contact list based on those tags for easier management and future outreach.