💡 Note: To better understand how Qomon identifies possible duplicates in your space, click here.
The term "potential duplicate" is used when several (2 or more) contacts have similar information.
You have the possibility to find several contacts with the same contact information and/or the same address. These duplicates can appear after :
importing a file in the contacts database.
adding a contact in the field by a member of your team.
The benefit of this feature is to keep your contact base as clean as possible.
So don't panic! With Qomon you have the possibility to manage your duplicates with the contact merge feature.
For more information, click here 👇