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What is a duplicate?

Everything you need to know about duplicates (at Qomon)

Florent Barre avatar
Written by Florent Barre
Updated over 2 months ago

A duplicate in Qomon's CRM

💡 Note: To better understand how Qomon identifies possible duplicates in your space, click here.

The term "potential duplicate" is used when several (2 or more) contacts have similar information.

It is possible that you may find several contacts with similar or identical information. These duplicates can appear after:

  • importing a file in the contacts database.

  • adding a contact in the field by a member of your team.

Tracking your potential duplicates is important to keep your contact database as clean as possible.

So, don't panic! With Qomon, you can use our feature in the contact database to manage your duplicates and keep a clean contact database.

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